Complaints handling

It is, of course, annoying if you have a complaint about the service you have experienced. Nevertheless, we kindly ask you to pass on your complaint. This can be done by e-mail, regular mail and / or telephone. The complaint is reviewed and we try to resolve the complaint to everyone's satisfaction.

Our data:

Phone number 
+31 (0)6 10402841

Send us an e-mail
info@beerbrandweertraining.nl

Company details
Beer Brandweer Training
Nieuwstraat 45
5021 WS Tilburg

Chamber of Commerce number: 60881291
VAT number: NL 001778305B37

After receiving your complaint you will receive a confirmation from us.

We will respond to your complaint within 14 days of receipt, if it needs more time, we will notify you.

 

f this does not lead to a solution, it is possible to register your dispute for mediation through foundation WebwinkelKeur through https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil.

From February 15, 2016, it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being dealt with elsewhere, you are free to file your complaint through the European Union platform.

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